Effortlessly view, manage and reply from your connected accounts. For Twitter, switch instantly between tweets and DMs.
Find the entire customer conversation history in one place. No more flipping through messages across your inbox. Cross-channel communications are grouped giving you the full customer interaction picture.
Sophisticated Deep Learning algorithms understand your customers' queries and segment them, allowing you to get to issues that need your attention.
Focus on customers having real issues by filtering through all the social media noise.
Optimize your support delivery and divide your workload by assigning requests to individual team members.
Star, Archive messages or mark them as read. Filter your inbox by channel, triage categories, time and much more.
Get up and running, fast. Start seeing your business data add context to conversations in a matter of minutes. The possibilities are endless.
See customer insights alongside conversations. Never ask redundant questions again. Your business data allows you to take informed decisions immediately, getting you towards issue resolutions, faster.
Zero Effort integration lets you connect your business data APIs into Zelp, in true plug and play fashion. It's time to say goodbye to switching between dashboards.